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Introduction 

These Terms & Conditions (“Terms”) govern the use of services provided by Zypherone (“Company,” “we,” “us,” or “our”), a virtual assistant agency specializing in property management.

 

By using our services, you agree to these Terms. If you do not agree, please do not use our services.

Services Provided

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We offer virtual assistant services for property management, including but not limited to:

• Administrative support for landlords and property managers

• Tenant communication and screening assistance

• Rent collection management (via third-party platforms)

• Property listing management and marketing support

• Document processing (e.g., lease agreements)

 

We do not act as real estate agents or provide legal property advice.

Client Responsibilities

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• You must be the legal property owner or authorized property manager to request our services.

• You must provide accurate and complete information about your properties and tenants.

• You are responsible for compliance with landlord-tenant laws in your jurisdiction.

Payments & Fees

  • All payments must be made before service commencement unless agreed otherwise.

  • Failure to pay on time may result in service suspension.

  • All payments must be made before service commencement unless agreed otherwise.

  • Our services are non-refundable see Refund Policy 

  • Unused service time does not roll over into future months.

  • Failure to pay on time may result in service suspension.

  • Invoices are issued 3 days before your renewal date.

  • Payment is processed via Stripe on a recurring monthly basis.

Limitation of Liability

We are not responsible for:

• Any disputes between landlords and tenants.

• Compliance with local rental laws (we provide administrative support, not legal advice).

• Third-party platform failures (e.g., payment processing, property listing sites).

Termination of Services

We reserve the right to terminate services if a client violates these Terms, fails to make payments, or engages in unethical business practices.

Changes to These Terms

We may update these Terms at any time. Continued use of our services means you accept the changes.

Contact Us

For any questions, email info@zypherone.co.uk 

Terms & Conditions

Last Updated: [13/05/2025]

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